Shipping and Returns Policy

Shipping 

You will receive an automated confirmation email after you place your order.

Please allow 3-5 business days for order delivery. Once an order has been placed, it cannot be modified or cancelled.

You will receive an email with tracking info once your order ships. Local (South African) orders are shipped with reliable local couriers (Courier Guy-Pudo). International orders are shipped with DHL Express.

Shipping delays may occur during sale days, weekends and public holidays.

Please note, we do not ship on weekends and public holidays. We are unable to ship to P.O. Box addresses. We must have a valid street address in order to deliver to you. 

Thehungrymute (THM) is not responsible for items lost, damaged, or stolen in transit, and our parcels are not shipped as insured. 

Our standard delivery fee is R110. Free Shipping for orders over R449.99.

Locker Delivery
Standard Delivery
Free shipping
Pickup
R70 PUDO LOCKER
R110 TO YOUR DOOR
TO YOUR DOOR
FREE
1-3 Days
3-5 Days
3-5 Days
3-5 Days

Pickup 

We have collaborated with IC Coffee and Maasai Bean which are located in our stores menu tab, pickup is free and will be ready for pickup next day subject to availability of stock. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hungrymute@gmail.com

Need help?

Contact us at hungrymute@gmail.com for questions related to refunds and returns.

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